Refund policy
Return and Refund Policy
Last updated: July 29, 2026
At gkekoidw.shop, we strive to provide high-quality products and dependable customer service. If your purchase does not meet your expectations, you may request a return under the policy below.
Return Eligibility
You may request a return within 30 days from the date your package is marked as delivered.
To be eligible for a return:
- The product must be unused and in its original condition.
- Original packaging, labels, manuals, and included accessories must accompany the return.
- A valid proof of purchase or order number is required.
Returns that fail to meet these requirements may not be approved.
Return Process
Before returning an item, please contact our customer support team.
Email: info@gkekoidw.shop
Please include:
- Order number
- Product name
- Reason for the return
- Clear photos if the item is damaged, defective, or incorrect
After reviewing your request, we will provide return instructions.
Unless the return results from our mistake, return shipping costs are the responsibility of the customer.
Refunds
After your returned item is received and inspected, we will notify you of the result.
Approved refunds are generally processed within 5–10 business days through the original payment method. Your financial institution may require additional processing time.
Damaged or Incorrect Orders
If you receive an incorrect, damaged, or defective item, please contact us within 7 days of delivery.
After verification, we will arrange a replacement or issue a refund when appropriate.
Order Cancellation
Orders may be cancelled within 24 hours after purchase. Once order preparation or shipping has begun, cancellation requests may no longer be accepted.
Contact Information
gkekoidw.shop
23128 Donalda Avenue
Port Charlotte, FL 33954
United States
Phone: 15305279025
Email: info@gkekoidw.shop
Business Hours: Monday – Saturday, 10:00 AM – 5:30 PM